Australia has more pools per capita than almost anywhere on earth — and 80% of them are saltwater. Your CRM needs to understand salt cell maintenance, not just chlorine tabs.
Australian pool service is salt-cell service: monitoring salt levels, inspecting and cleaning cells, and keeping the chemistry balanced around a chlorinator instead of a floater of tabs. A CRM built only for the American tab-and-shock model misses half the job.
PoolPros keeps the salt system’s history riding on the pool record — cell cleans, replacements, and notes — with a dated record of every visit, so a cell that is fading shows up in the notes before it shows up as a green pool.
From Brisbane to Perth, routes run all year with a heavy summer peak — the best of both worlds if your systems absorb the surge. Standing weekly customers hold the base; PoolPros routes the one-off summer work (recoveries, pre-Christmas cleanups, inspection prep) around them without dropping anyone.
Reminders text themselves, service records with photos and notes land after every visit, and monthly billing runs to the card on file — the professional polish that wins the suburb.
Free for your first 15 pools, then $47/month flat — and $159/month covers a crew of up to 7 techs. Everything works from the phone in the ute; nothing assumes an office exists.
Salt pools still live on the same fundamentals — pH, alkalinity, stabiliser, hardness — but the sanitiser story runs through the salt cell: salt levels, cell condition, and cleaning cycles. PoolPros carries salt-system notes on the pool record and a dated record of every visit, so cell maintenance history travels with the pool. Structured readings on the visit record are in development.
Requirements are state-based and mostly attach to construction, plumbing, and safety-barrier inspection work rather than routine maintenance. Pool safety certification regimes (QLD and NSW especially) matter if you offer inspections; SPASA membership is the industry’s credibility marker either way. Know your state before quoting beyond maintenance.
Far less than the northern hemisphere: QLD and WA routes run essentially year-round, NSW close to it, with VIC the most winter-quiet. The revenue rhythm is a summer surge on a solid annual base — which rewards a route that can absorb seasonal one-off work without dropping weekly customers.
Yes — flat monthly subscriptions per pool with the card on file, one-off jobs (green pool recoveries, cell replacements) by payment link, all through your own Stripe account in Australian dollars.
Import your customers, run this week's route, and let it optimise itself — free for your first 15 pools.
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